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September 2010

Why Managed Services?

A lot of people approach us and ask us why they should work with Solution Works when it comes to managing and supporting their technology needs, when they believe they can do it themselves for less money and less hassle.

We can understand a company's hesitation to trust their IT network to an outside vendor and / or spend money on a service they don't feel they need. The problem is that for most businesses, the cost of managing their technology needs is typically 3X what it would cost if we took care of it for them and more importantly, a lot more stressful.

In fact, we are convinced that if companies knew exactly what they could be getting out of a managed services agreement, it would help. In addition to proactive and readily available IT support, you are able to call your provider whenever you have a question, technical or non-technical.

To truly understand the cost of IT, you not only need to look at what it costs to buy software or hire an IT guy to come in and fix your problems, but you need to look at the cost of downtime, computer slowness, virus issues and so much more. In fact, when looking at a typical employee with a salary of $30,000, the cost of dealing with spam alone can reach over $1,000 in lost productivity per year. So what can you do? Look at implementing a managed services solution like SolutionCare.

Managed services is not only about providing technology support but for us, it is also about providing technology solutions and advice. The SolutionCare advantage is that under our SolutionCare complete plan, you are not only getting UNLIMITED IT Support for a flat rate, but you are getting a full fledged CIO/CTO as part of your company at no additional cost. In addition to 24X7X365 monitoring and helpdesk support, we will help you develop technology budgets, plan for disasters, develop policies and procedures and even manage your vendors. &n......

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Posted By: Michael Drobnis @ May 05, 2010 10:07:00 PM

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We're Hiring!

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Posted By: Michael Drobnis @ February 22, 2010 12:00:00 PM

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Office 2010 - A Free Preview

For those of you who are not aware, Microsoft released the beta version of Office 2010 a little while back and for the most part, there has been a lot of good comments about it. Does this mean we think every small organization should jump on it right away? Not necessarily, although if you have Software Assurance, it would provide a lot of great benefits. Some of these benefits include:

Better Image Tools for editing content in your documents
Integration with Office Online - allowing access to your documents from mobile devices
Use of Videos in Office applications quickly and efficiently

Of course this is all based on the Beta version and I am sure the new version will provide even additional benefits not here. However, for a more in-depth look at Office 2010, Microsoft Press has released a free ebook that can be downloaded here.

Posted By: Michael Drobnis @ February 15, 2010 9:30:00 AM

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Solution Works, 6434 Brandon Ave, Suite 3A, Springfield, VA 22150

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